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    • Page 23

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    • COMMUNICATION THEORIES 24 theory. For instance, the “Spiral of Silence” theory can be applied to politics (see “flag” symbol), interpersonal (see “people” symbol), and new media (see “computer” symbol). Below this box, viewers will find an...
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    • RECEPTION PERCEPTION 11 also to help secure an orderly and appropriate flow of patients for other medical staff to assist (Hughes, 1989). In many cases, the gatekeeping responsibilities may lead to a certain power-struggle between patients and...
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    • 9 They hate to wait for the group and tend to get bored with the regular curriculum. They resist assignments that do not present opportunities for new learning and dislike drill, practice and routine so much that they will start to do inaccurate...
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    • RECEPTION PERCEPTION 16 Chapter 3: Method In a true phenomenological study, participants are viewed as co-researchers based on their level of personal experience and knowledge on the subject at hand (Hays & Singh, 2012). The general research...
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    • RECEPTION PERCEPTION 17 interview questions were approved by the participants’ employer prior to the interviews, with the understanding that certain elements of discussion had the potential to be explored further based on responses supplied. The...
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    • Emotions in Conflict 7 most effective (Leung & Kim 2007). While the dual-concern model is often perceived to be superior, some may argue that the model with three conflict strategies is more effective. Lastly, the miscellaneous category of conflict...
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    • Commitment 12 Carroll et al. (2009) found that emerging adults viewed being able to make life-long commitments to others as one of the primary marriage readiness indicators. Clements & Swensen (2000) studied the marriages of older couples and what...
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    • Emotions in Conflict 12 established. Therefore, if face concerns are an important link, they should give a better prediction of conflict styles than other variables commonly considered. This theory has been used in gaining a better understanding of...
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    • Emotions in Conflict 13 for the image of the other party is associated with this method. The conflict management style of obliging by its very nature is that of sacrificing the needs of self for the concerns of others (Leung & Kim 2007). Naturally,...
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    • Emotional Manipulation and Psychopathy 3 HISTORY OF PSYCHOPATHY “[He] immediately became the most influential person about him . . . And, indeed, the charm of daily intercourse with him was more than any character could resist or any disposition...
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    • RECEPTION PERCEPTION 30 thematic observations regarding how and why receptionists got their jobs, the research themes can be further identified and explained. The Receptionists’ View The formerly discussed elements of medical receptionists’ job...
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    • PERCEIVED OUTCOMES OF TLIM PROGRAM 26 There was a persistent chicken-or-the-egg question about the nature of teaching character: Should we focus on individual student development or the development of the school’s culture? Shields (2011) adeptly...
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    • Emotions in Conflict 19 interpersonal communication with others, can be beneficial in improving the ways that conflict is managed. The most common correlations found interpersonally from previous research relate to positive and negative emotions....
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    • RECEPTION PERCEPTION 32 Image creation and maintenance. The medical receptionist is often referred to as “the face” of the clinic. Within the liability of clinical facework lies a pledge to create and maintain a professional image for the doctors...
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    • Emotions in Conflict 20 1990). When anger is the dominant emotion in conflict between individuals, the attitude towards each party and the conflict itself suffers. This attitude is actually in place before the conflict even begins. Unfortunately,...
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    • RECEPTION PERCEPTION 33 Daniela’s thoughts were similar: “You pretty much are the face, of not just the provider, but your whole clinic. So the receptionist is pretty much top notch. You gotta win the patients over…You have to be top notch as much...
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    • INTERPRETING WITH DEAF UNDER COMMON LAW TO 1880 88 Chapter 6: Conclusion Treatments of the recent professionalization of sign language interpreting since the mid-twentieth century share a shallow institutional memory, largely omitting centuries...
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    • Emotions in Conflict 23 (Mayer, Salovey, & Caruso, 2000). This has been viewed as beneficial because studying emotional intelligence captures a range of the abilities that includes perceiving emotion, facilitating thought with emotion,...
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    • INFLUENCING INTENTIONALITY 31 CHAPTER THREE Methodology The purpose of this study is to compare how different art viewing instructional methods influences children’s intentionality in the creation of their own artwork, as expressed in their written...
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    • Emotions in Conflict 25 While this information is valuable, the overall amount of research on how to use emotions in conflict is still sparse. Although previous research confirms that emotions impact conflict, the way that these very emotions...

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