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    • Page 43

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    • EFFECTIVE COMMUNICATION 44 Next, miscommunication was addressed. First, I needed to determine the number of clients that had experienced some form of miscommunication with the firm. Table 21 (below) shows that 75% of the respondents did not...
    • Page 34

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    • 34 2014 PTD Resp PTD Count PTD % YTD Resp YTD Count YTD % Total 93 88 94.6% 572 541 94.6% West 93 88 94.6% 572 541 94.6% Summit Watch 93 88 94.6% 572 541 94.6% Unknown 1 - - 1 - - Member or Owner at this Property 10 9 90.0% 119 114 95.8% Guest of...
    • Page 150

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    • and t h a t , when notified by the proper officer of the City, he manifested great indifference as to the r i g h t s of the City. After some deliberation, on the motion of Councilman Palmer, the Supervisor was instructed to interview Fife and...
    • Page 15

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    • 10 CHAPTER 2: MATERIALS & METHODS DNA Extraction and Regions Sampled Ancient maize specimens were previously collected from the Corngrowers Site and identified based on their depth of occurrence from the trench surface. These specimens were ground...
    • Page 44

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    • EFFECTIVE COMMUNICATION 45 Table 23 (below) shows that of those who experienced miscommunication, 43% felt the issue was fixed in a satisfactory way while the other 57% did not feel it was resolved in a satisfactory way. Table 23 F requency...
    • Page 35

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    • 35 2014 PTD Resp PTD Count PTD % YTD Resp YTD Count YTD % Total 93 87 93.5% 570 531 93.2% West 93 87 93.5% 570 531 93.2% Summit Watch 93 87 93.5% 570 531 93.2% Unknown 1 - - 1 - - Member or Owner at this Property 10 9 90.0% 119 113 95.0% Guest of...
    • Page 54

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    • Appendix C – Survey Results # Question Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Total Responses Mean 1 1. Gay and lesbian athletes are just like every other athlete. 7 26 45 121 202 401 4.21 2 2. People choose to...
    • Page 45

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    • EFFECTIVE COMMUNICATION 46 Table 24 Frequency Distribution of Employee’s Perception of Miscommunication Occurrence with Clients Question: On average, how frequently do you experience miscommunication between you and the clients? Response f % Cum...
    • Page 36

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    • 36 PTD Resp PTD Count PTD % YTD Resp YTD Count YTD % Total 93 85 91.4% 575 521 90.6% West 93 85 91.4% 575 521 90.6% Summit Watch 93 85 91.4% 575 521 90.6% Unknown 1 - - 1 - - Member or Owner at this Property 10 9 90.0% 117 110 94.0% Guest of...
    • Page 17

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    • 12 and reverse primer, 1X (5 μl) SYBR Green master mix and sterile distilled water to a final volume of 10μl (Roche, 2009). qPCR cycling conditions were 5 minutes at 95ºC followed by 45 cycles of 10 seconds at 95ºC, 10 seconds at 50ºC, and12...
    • Page 46

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    • EFFECTIVE COMMUNICATION 47 Table 25 Frequency Distribution of Communication Channels in which Miscommunication Occurred Question: In what form does this miscommunication typically occur? Check all that apply (N=6). (Question displays if...
    • Page 37

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    • 37 2014 PTD Resp PTD Count PTD % YTD Resp YTD Count YTD % Total 24 17 70.8% 110 62 56.4% West 24 17 70.8% 110 62 56.4% Summit Watch 24 17 70.8% 110 62 56.4% Unknown - - - - - - Member or Owner at this Property 1 - - 21 14 66.7% Guest of...
    • Page 18

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    • 13 CHAPTER 3: RESULTS Real Time PCR (qPCR) Differences in temperature represented sequence length changes of amplified PCR products and were designated as MTAs for each locus. Melting temperatures representing allelic changes for modern and ancient...
    • Page 47

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    • EFFECTIVE COMMUNICATION 48 Table 26 Frequency Distribution of Miscommunication Resolution from Employee’s Perspective Question: Does the miscommunication usually resolve in satisfactory way? (Question displays if miscommunication has...
    • Page 38

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    • 38 PTD Resp PTD Count PTD % YTD Resp YTD Count YTD % Total 93 79 84.9% 574 490 85.4% West 93 79 84.9% 574 490 85.4% Summit Watch 93 79 84.9% 574 490 85.4% Unknown 1 - - 1 - - Member or Owner at this Property 10 9 90.0% 119 117 98.3% Guest of...
    • Page 48

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    • EFFECTIVE COMMUNICATION 49 perceived competency and professionalism of the firm. In addition, an attempt is made to determine how perceived competency has led to a given level of client satisfaction. First, respondents were asked how competent they...
    • Page 418

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    • housed the collection in his warehouse, f r e e of charge, for two years. Councilman Hunter asked to have an opinion of City Attorney Gardner as to the owner of the Collection and if it belongs to the City he would like to have the Collection moved...
    • Page 20

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    • 15 Table 6: Total number of samples successfully amplified and their percentage for each amount of DNA in solution. Totals represent the number of samples successfully amplified for each amount of DNA in solution plus earlier successes. For...
    • Page 49

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    • EFFECTIVE COMMUNICATION 50 Table 28 Frequency Distribution of Client Satisfaction with Firm’s Ability to Answer Questions Question: When you had a question for Tobler & Associates, how satisfied were you in their ability to answer your...

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