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  • All fields: employee
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Display: 20

    • Page 443

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    • Larson, Jack Whiting. Barbara S t a r r , a n d Harold .Shirley; City T r e a s u r e r , Marilyn Prince; City Recorder, Yorke Nelson: S e c r e t a r> .. Shauna Fereuson: and visitors: v Rob Moore-Tribune, Jay Walmsley--Iron County Record,...
    • Page 445

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    • positions in Iron County. Instead of two Agents, there would be one who would s p e n d his time between Cedar City and t h e Iron Mines, west of Cedar City. A motion was made by Councilwoman S t a r r to i n s t r u c t the Mayor to p u s h t h e...
    • Page 450

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    • Barbara S t a r r reported on the power situation. In the past, the Federation had thought, in order to make Municipal Power a viable alternative, the community must have the transmission lines as well as the distribution system and the C.P....
    • Page 20

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    • EFFECTIVE COMMUNICATION 21 regardless of the issue. Tobler & Associates consistently focuses on quality, not quantity, to ensure the best results for its clients and create a positive image. The second law firm I worked for performed quarterly...
    • Page 23

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    • EFFECTIVE COMMUNICATION 24 • Communication Channels – I asked about the methods they used to initiate conversation, which method was used the most, and which channel was preferred by clients. • Information Sharing – Questions were created...
    • Page 24

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    • EFFECTIVE COMMUNICATION 25 Step 4: Approval After I finished creating the survey, I submitted it to Dr. Husselbee and Maren Tobler for feedback and approval. After various revisions, I created the survey in the online surveying tool, Qualtrics. I...
    • Page 28

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    • EFFECTIVE COMMUNICATION 29 Table 3 Frequency Distribution of Client Preference of Frequency of Contact Question: Please tell us how frequently you would have preferred to be in contact with Tobler & Associates. (Question displays if client...
    • Page 66

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    • Physician & Patient Communication 67 Patient Hand-Offs Another reoccurring and prominent theme in this analysis is the concept of the patient hand-off. A hand-off occurs when a physician, nurse or other personnel “hand-off” the care of a...
    • Page 48

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    • U.S. Embassy 48 fuels American ideology. We live as a natural consequence of being a world leader in a state of mind that incorporates the responsibilities, duties, and also submission to a leadership role. So, the superiority of America continues...
    • Page 29

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    • EFFECTIVE COMMUNICATION 30 Interestingly enough, however, staff members varied in how frequently they actually are in contact with their clients as demonstrated in Table 5 (below). Twenty-five percent are in contact more than once a month, 25% are...
    • Page 31

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    • EFFECTIVE COMMUNICATION 32 shows that a relationship between timeliness and satisfaction may exist. Using Kendall’s Tau non-parametric calculation, a correlation of 0.6 is found between timeliness and satisfaction, and is statistically...
    • Page 32

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    • EFFECTIVE COMMUNICATION 33 Table 8 Frequency Distribution of Employee’s Perception of His/Her Response Time to Clients Question: When clients request either information or to be contacted by you, how soon do you typically get back to...
    • Page 52

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    • U.S. Embassy 52 they had a big need for English‐Portuguese speakers. I’m not sure if that’s something I want to do, especially if I have to move to Brazil and work in Agua Boa. But I’m going to find out more if they have people in the...
    • Page 36

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    • EFFECTIVE COMMUNICATION 37 Table 13 Frequency Distribution of Clients Preference of Communication Channel Question: Which communication method did you prefer the most? Response f % Cum % In-person 3 10.4 10.4 Telephone 21 72.4 82.8 Email 4 13.8...
    • Page 37

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    • EFFECTIVE COMMUNICATION 38 to initiate contact with their clients. Almost all respondents chose both telephone and email with only one employee who chose a paper-based method. Table 14 Frequency Distribution of Channels used by Tobler & Associates...
    • Page 38

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    • EFFECTIVE COMMUNICATION 39 Table 15 Frequency Distribution of Employee’s Perception of Communication Channel Used Most Frequently Question: In your communications with the clients, regardless of which party initiated the contact, which channel...
    • Page 31

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    • From Campus to Courtroom Indian-made articles (which later became very valuable), and visited with any Indians who would talk to us. We had a great time. The roads were hazardous, hence vely few travelers, but we were undaunted. As we left Window...
    • Page 42

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    • EFFECTIVE COMMUNICATION 43 Table 19 Frequency Distribution of Employee’s Perception of Amount of Information Shared With Clients Question: How much information do you feel you share with the clients about their case? Response f % Cum % Not Enough...

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