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  • All fields: Vickie
(23 results)

Display: 20

    • Cedar High School, Booster Club

    • Cedar High School--Cedar City (Iron County, Utah); Clubs
    • Cedar High School Booster Club. Back row, coaches: Virgil Johnson, John Neilsen, Bob Schexneyder, Vickie Ingram, Laura Bailey, Dick Coston (not pictured, Dave Jenson). Front row: Steve Laing, Scott Bulloch, Marion Whitney, Joe Jackson.
    • Page 26

    • RECEPTION PERCEPTION 22 receptionists’ lenses through which they view their job experience. This self-description section will cover a general description of the receptionists in the study, how they describe their jobs responsibilities, length of...
    • Page 28

    • RECEPTION PERCEPTION 24 the receptionists hail from creates a breadth of understanding. As significant themes are illustrated through the remainder of this chapter, and as consistent themes are expounded, it is helpful to recognize that the...
    • Page 31

    • RECEPTION PERCEPTION 27 it. I just thought it would be a nice job to have.” Similarly, Regina shared her thoughts on medical reception work, “I’ve always thought it would be fun to work as a receptionist in a clinical place and take care of...
    • Page 42

    • RECEPTION PERCEPTION 38 done; we have to make sure their information is correct. So I wish they would just know that it’s not as easy as it seems. Brittney spoke of some patients’ responses to reception responsibilities: It’s kind of like...
    • Page 44

    • RECEPTION PERCEPTION 40 expressed similar sentiments regarding the flow of patients. “You can’t just let anybody go. You’re the one in control of what happens and who goes where” Vickie shared. Rachel explained her responsibility, “I was...
    • Page 45

    • RECEPTION PERCEPTION 41 receptionist to properly understand the role as a lookout or doorkeeper. Vickie explained, “I think that’s hard, but that final call on whether or not [the patients] go where they go has to come from the provider.” A...
    • Page 50

    • RECEPTION PERCEPTION 46 I like working with the doctors just because they know so much information, and it’s so cool to learn new things. I mean, I’m not a medical assistant but I know a lot of medical things now that I’m here and that I can...
    • Page 52

    • RECEPTION PERCEPTION 48 similarly expressed her feelings about healthcare, “Just [doing] small things that I know isn’t actually one-on-one care with the patient, but I just feel like it’s doing a lot of good for them and helping them.” Not...
    • Page 58

    • RECEPTION PERCEPTION 54 Marge was yet another receptionist who felt generally positive toward patients, “You know, for the most part, I love patients. I love to know at the end of the day that I helped someone make their day feel better.”...
    • Page 63

    • RECEPTION PERCEPTION 59 Of those patients who have developed deeper relationships with a specific receptionist, Vickie explained, “It’s a good feeling. I think it makes you feel like you’re doing things and you’re helping them and they’re...
    • Page 73

    • RECEPTION PERCEPTION 69 because I am just a receptionist and that’s not what I strive for in life. If I view myself that way, how are they viewing me? I don’t know.” The phrase “just receptionists” was commonly heard throughout...
    • Page 75

    • RECEPTION PERCEPTION 71 Of course, these negative views are not the only patient-views that may exist. Nor do all patients feel positively about receptionists. Feelings of disengagement, neutrality, or simple respective appreciation are all...
    • Page 77

    • RECEPTION PERCEPTION 73 access to things. And I think this holds true for anybody. If you get passed from one to another to another, I think you don’t really understand. It may be a good thing or a bad thing that not all patient-feelings can be...
    • Page 81

    • RECEPTION PERCEPTION 77 Keeping in mind what receptionists do as well as how those tasks are fulfilled, ideally there’s some degree of overall respect in a professional setting between medical providers and receptionists. Alli shared of doctors,...


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